Gary Riebesehl - Best of Belron 2016

Gary Riebesehl from our Safelite® business in the USA, won the title Best of Belron 2016, after winning the global competition in Lisbon.

Gary works in the Melbourne, Florida Branch and has worked for Safelite® for sixteen years.

What is the best part of your job?
“I like making people happy. Turning people’s stressful or upsetting situations into pleasant, even enjoyable, experiences.”

What is your top customer service tip?
“My top tip is to always sincerely empathise with the customer’s situation, no exceptions.”

How do you like to spend your leisure time?
“I enjoy eating good food and drinking good beer with those closest to me.”

What is the one thing you could not live without?
“I definitely couldn’t live without my girlfriend, Laura. She keeps me well fed and everything in order, so I can concentrate on my work.”

Watch the interview with Gary Riebesehl after he found out he had won Best of Belron 2016, below.