BECSA 2016 winners revealed

16 November 2016

The winners for this year's Belron Exceptional Customer Service Awards (BECSA) have been revealed. Join us in celebrating our 39 winners who each have an exceptional customer service story to tell. 

At 1pm today, Gary Lubner, CEO, announced the 2016 BECSA winners via video. You can view the video in this story, or via our You Tube channel.

A record 76 nominations for this year’s BECSA were received from 21 Business Units putting forward the enthusiastic and dedicated winners of their local recognition programmes for a chance to win €3,000 net of tax. 

This year’s inspiring stories of passion, dedication and commitment to outstanding customer service including:

  • technicians striving for perfection with every job, every day and receiving overwhelmingly positive feedback from their customers
  • employees improving the way things are done, including outstanding digital innovations and claims handling 
  • outstanding individuals who inspire and motivate those around them
  • teams coming together to assist colleagues and customers in times of need life saving rescues

You can meet all of our winners and read their incredible stories at

The Belron Exceptional Customer Service Award (BECSA) has been created to recognise Belron people who are providing exceptional service to our customers throughout the year – our everyday heroes. This is the eighth year of the awards. To date, we’ve had nearly 400 nominations.

Find out more about BECSA at:

You can follow us on Facebook and twitter at #belronheroes.