Diego Rodrigo da Fonseca
- Country: Brazil
- Location: Curitiba Branch
Diego Rodrigo da Fonseca has worked in the Curitiba Branch for Carglass® Brazil for ten years.
What is the best part of your job?
“The best parts of my job are the people I work with and the contact I have with customers.”
How did you feel after winning your national competition?
“At the end of the competition, I was nervous. The competitors there were the best in the country. When it was announced that I had won, I felt relieved and happy that my hard work had been rewarded.”
What makes you the best of Belron?
“I listen to as much advice as possible to improve my work and the service I provide. I believe this makes me best of Belron.”
What is your top customer service tip?
“My top tip is to always listen to the customer and be sure of the information you are giving them. It is important that they feel comfortable and safe in the knowledge that their car will be returned in perfect condition.”
How do you like to spend your leisure time?
“I like to spend my leisure time with my family. I have a six-month-old son and every moment with him is very special. I also like enjoy spending time with my friends.