- Job title: Telesales Coordinator
- Country: Italy
- Length of service: 7 years
Even in her first few months, Anna’s interpersonal skills, empathy, and willingness to deal with people's attention were apparent, and she quickly earned the respect and appreciation of her colleagues. Her approach and skills led to her being entrusted with the management of a particularly challenging area of the business.
Over the past three years, Anna has managed to make a difference in a field where we have never succeeded. Thanks to her ability to identify the needs of whoever she’s talking to, and to convey positivity, enthusiasm and energy, Anna can find the right words in every situation and communicate a real sense of understanding of her customers’ needs.
As a result, we now enjoy some good relationships in this area. Anna still has a lot more to offer; she wants to improve herself each year. She shows positive energy for every task and is also innovative and change driven.