- Job title: Senior Technical Analyst
- Country: Australia
- Length of service: 3.5 years
Zhen is an integral member of the IT Team and his efforts can only be described as consistently going above and beyond the call of duty. This was demonstrated throughout his key role in delivering Project Connect (a major system implementation in 2017). Zhen’s contribution to Project Connect going live was monstrous and his technical knowledge of our infrastructure is of the highest level and is so important to O'Brien’s IT success.
The server technology that Project Connect sits on was built and is currently maintained by Zhen. The design, build, and maintenance of the server clusters were all done by Zhen. This included rolling out all the infrastructure for every environment, upgrading hosts, managing and building storage. Zhen also rebuilt and designed the back-up infrastructure for all virtual and physical machines, streamlining the process.
Throughout this project, Zhen travelled extensively – to branches to set up training and to the technology company in New Zealand we were working with. Yet all the while he ensured his day to day tasks were fulfilled. He did many after-hours and overnight work without complaint. Zhen not only completed all the tasks but he also took the time to transfer knowledge and document everything.