youMOVEme Team

youMOVEme Team

  • Country: Benelux
  • Length of service: Nathalie Gilson: 14 years, Frank Roosen: 24 years, Fabienne Hougardy: 26 years, Lieve Valkeneers: 8 years, Elke Exelmans: 1 year, Nathalie Remience: 15 years, Hanne Sterckx: 2 years, Jelle Daems: 1 years, Nancy Fonteyn: 6 years

The youMOVEme team was established to help the move to a new Customer Support Centre headquarters go smoothly. They coordinated the entire move, from communication to execution. Taking on the role of ambassadors, they put their feelers out within their departments and moved heaven and earth to ensure everything went to plan and everyone was ready for the big day — all in addition to their day jobs!

A dedicated room - the ‘Room to Move’ – was set aside for colleagues to ask questions and view the latest floor plans and material samples. Employees were regularly updated about the latest developments via e-mail and digital screens. FAQs were collated and published on the intranet. And, as the move date got closer, employees were given guided tours of the new building.

By listening to their colleagues’ concerns, requirements and ideas, the team was able to find solutions to every challenge and generate broad support for the move. And because they were able to form a clear picture of the new working environment, everyone quickly felt at home when the day finally arrived. The team even gifted desk plants to employees on their first day!