- Job title: Windscreen Technician, Marseille
- Country: France
- Length of service: 2 years
Laurent is engaged, committed and thorough. Always ready to help, he is positive and smiling. For him, nothing is impossible and he always does his best to satisfy his customers. His good humour and willingness have seen him shoot to success and become a core member of the team.
Laurent has shown remarkable maturity and clarity from the start. He quickly became autonomous in all positions and even managed a mobile centre alone just a few weeks after his arrival. Within a year he had become a referent technician.
He consistently acts with integrity and displays an outstanding attitude both at work and in his personal life. Once, when Laurent was working at a mobile unit in a service station, a young boy accidentally sprayed petrol over his face and eyes, sustaining serious burns. Laurent immediately took charge, washing off the petrol and carefully rinsing the child’s eyes with saline solution from the centre’s medicine cabinet. The child temporarily lost his sight, but Laurent’s actions undoubtedly saved him from permanent blindness. Laurent’s exemplary conduct, fast response and precise actions on that day were not out of character.