- Job title: Senior Technician
- Country: Italy
- Length of service: 27 years
Donato specialises in mobile service but has become a point of contact not only for the branch, but also for customers who ask for him by name. Over the years Donato has earned the trust of customers, and his colleagues see him as an example to follow because of his skills and the enthusiasm with which he carries out his duties.
Donato is nicknamed by his colleagues ‘The man for the check’ because of his ability to assess the conditions of each vehicle. What characterises Donato’s way of working is his ability to seek work even in his free time, thanks to the trusting relationship he has been able to establish with customers. He visits them during his lunch break or on Saturday afternoons to check their cars and pick up some new jobs.
Donato is able to combine an innate positivity and the ability to lead his branch team, with a great desire to work and get involved. The energy and passion he puts into the field every day brings confidence and calmness to those around him. He never loses heart, even if he has to start a job at 5pm when the branch is about to close.