- Job title: Technician
- Country: UK
- Length of service: 14 years
Employees like Jamie make a massive difference to the performance of a district. To be successful, you need to be able to deliver outstanding service and, when things go wrong, recover situations by meeting and exceeding the customers’ expectations. Jamie is able to recover customer complaints to a very high standard. And his exceptional levels of effort and commitment inspire others to perform better.
Jamie is a fantastic role model, sharing his knowledge, experience and positive attitude. Through this behaviour Jamie has shown great leadership and dedication in supporting and developing two of the district’s trainees to achieve expert level within two years of joining the company. He receives superb feedback for the support he gives the trainees and in all other areas of the business.
Jamie always goes above and beyond the call of duty - he will always put himself out to get the job done including going over his shift and out of the area. He is always willing to take on extra work and his jovial attitude makes him popular both with customers and everyone in despatch. Jamie also supports our Children in Need and Spirit of Belron® challenge, a testament of his dedication to the business.