- Job title: Operations & Supply Chain Manager
- Country: Portugal
- Length of service: 22 years
Pedro started as a fitter and has progressed all the way to manager. During his 20+ years with Carglass®, he has been a branch manager, regional support manager, supply chain supervisor, and is now responsible for all operational areas, leading more than 150 employees. His leadership skills have been key to deal with the huge growth we’ve been experiencing in Carglass® Portugal in the past three years.
Pedro's team will tell you that he is a very challenging manager but also a great leader who allows the team to try, learn and grow. Pedro shows great concern for the wellbeing of all employees, making sure that everybody has a good experience. Twice in the last year he has made decisive interventions in employees’ personal lives when he’s seen that they’ve needed additional support, and in doing so made a tremendous difference to those individuals’ personal well-being.
He always recognises his teams whenever they go the extra mile. When extra workforce was needed to help assemble promotional car care kits, six people from the Lisbon branches immediately offered to stay behind and help, working until midnight the whole week. They were not expecting anything in return but Pedro made sure their efforts were recognised.