Stephen Smith

Stephen Smith

  • Job title: Master Technician
  • Country: UK
  • Length of service: 31 years

Steve has always been a role model to others, especially new starters who he often takes under his wing. He puts himself out to help colleagues and customers, and no matter where a job needs to be completed he will always go.

Recently, a customer required a body glass repair to his vehicle, a job originally booked for Steve within the Birmingham area. It would have been within a 15-minute drive of where he was working throughout the day, and been the last job of the day taking him to the end of his shift. However, the customer moved location to outside of Steve’s catchment area which meant he would be driving for an hour and half to get the job completed. In typical Steve fashion, he just got on with the drive and completed the work. Steve will drive wherever needed to complete work and more importantly keep our customers happy. He simply does not enjoy letting people down.

With 31 years’ service, Steve is well known and very popular in the business. Visitors will often ask after him. He has been described as a diamond, a genuine grafter and someone who always puts himself out.