- Job title: Warehouse Manager
- Country: USA
- Length of service: 14 years
After five years on the road rolling out a computer system and operational training materials, Dennis threw his hat in the ring for consideration when a warehouse manager role became available. His success to date was evident, and his ability to lead and determination to succeed well known. Dennis landed the role.
With a strong people focus Dennis identified ways to drive quick results. Leveraging his wealth of knowledge from the retail side of the business, Dennis focused on building his team’s capabilities and engagement. He worked to build trust and camaraderie within his team, which significantly improved communication and teambuilding. It worked. Associates embraced Dennis’ leadership style, and his team engagement increased from 48% in November 2015 to 83% in November 2016.
Dennis’ leadership influence goes far beyond his warehouse manager role to being someone who is viewed as a key leader in the market. He hires, develops, and trains the entire warehouse team, and also partners with regional leadership to implement and maintain warehouse support and sales plans. Dennis oversees the fleet, inventory, quality, and material handling. In addition, he heads up warehouse tours for both executives and clients in Columbus, helping them to understand Safelite’s business operations.