- Job title: Manager Belron Solutions
- Country: Norway
- Length of service: 14 years
Since joining as a technician in 2003, Joakim has had a successful career with Hurtigruta Carglass®. In 2009 he came second in the Best of Belron. He went on to become a Branch Manager, then Regional Support Manager, and in 2016 took on the responsibility of leading Carglass® Solutions. Now in 2017, Joakim is heading up Belron Solutions.
Using his own initiative, he has begun building a Customer Portal which will enable Belron Solutions to handle third party insurance claims on behalf of customers. It includes a reporting system for the insurers, which will give better reports than they can get through their own systems. Currently functional for insurers, Hurtigruta Carglass® and other glass companies, the portal will be developed further over the next few months to include motorists, who will be able to enter the portal and amend certain details.
Joakim has grown the Belron Solutions team to five people and has been described as “a great leader with great pace”. One hundred percent committed to Carglass® and Belron, he works hard and is incredibly engaged, doing all he can and more to make the most of Belron Solutions.