- Country: Italy
- Length of service: Gabriele Saccuman: 22 years, Roberto Garavaglia: 7 years
Together, Roberto and Gabriele are a team of very experienced and close-knit colleagues.
The key factor behind their success over the years is their personal characteristics. Gabriele, an Installer Technician, stands out for being extremely precise and accurate in everything he does, and for his technical skills, knowledge and mastery of his work. Roberto, a District Advisor, has an almost fanatical attention to administrative procedures and is also able to create and maintain good relationships with customers thanks to his communication skills and politeness. It is the combination of their skill sets, together with their ability to cooperate to achieve goals that makes the difference.
Every day, Gabriele and Roberto give 100% of their technical abilities to surprise and satisfy customers and, since 2016, they haven’t received a single piece of negative feedback. Customers praise their courtesy, reliability, efficiency, professionalism, clearness, politeness and quickness. They highlight the quality of the service and the clarity with which the intervention was explained to them, as well as the speed of the intervention. In addition, customers are always satisfied with the punctuality, accuracy, kindness and impeccability of the service.