Dirk Van Der Spiegel & Lindsey Hofman

Dirk Van Der Spiegel & Lindsey Hofman

  • Country: Belgium
  • Length of service: Dirk 7.5 years and Lindsey 14 years

Lindsey and Dirk have made excellent progress in increasing their NPS to one that is over the average national NPS. 

By using their initiative and adjusting processes, they go the extra mile whenever they can to give their customers an excellent service. They go about their work with a smile, and have all the knowledge they need at their fingertips. They also make sure that waiting customers feel at home in the branch thanks to a nice cup of coffee and a friendly chat.