- Job title: Commercial Employee
- Country: Belgium
- Length of service: 26 years
In 2019, Frédéric was nominated by his colleagues for the national Local Hero Reward for taking on an Enterprise Resource Planning (ERP) software project affecting all of Carglass Belux. Frédéric took on additional responsibility as an ‘expert’ and dedicated himself to the Customer Relationship Management (CRM) software project providing all of Carglass Belux with efficient and innovative tools.
Frédéric has made the switch of the system a smooth process and has received excellent feedback. His extensive knowledge, coaching approach, attention to detail, and passionate and charismatic approach have been sighted as just some of the reasons for the success of the project.