Ilpo Poutanen

Ilpo Poutanen

  • Job title: Area Manager
  • Country: Finland
  • Length of service: 12 years

Ilpo is not only famous for featuring in Carglass® Finland’s ads but also his passion and energy for better customer experience and performance. 

In addition to running several high performing service centres across Finland, Ilpo oversees training, HR responsibilities, claims handling and invoicing. He has also been pivotal in establishing new service centres to support Carglass® Finland’s growth, often working long hours. He acts purposefully with customers, his team and colleagues. He gives his all everyday, sharing his expertise and lending a hand whenever someone’s in need.