Raffaele Giovannini and Stefano De Pretto
- Job title: Cluster Managers
- Country: Italy
- Length of service: Raffaele Giovannini – 23 years, Stefano De Pretto – 9 years
Raffaele has been managing his cluster of branches for four years, with volumes sometimes greater than the whole of the rest of the district put together. In Stefano’s cluster, the Modena branch produces volumes amongst the highest in Italy, reaching its peak in 2019 as a result of a hailstorm that June. On the day the hailstorm struck, both immediately left their families to start work.
During the aftermath, Stefano was always the first to arrive at the branch each morning and the last to leave at night. Despite the sudden and prolonged hard work, he managed to keep his teams’ morale high, managing it as a priority.