ALD Automotive Integrated Digital Customer Journey Team

ALD Automotive Integrated Digital Customer Journey Team

  • Job title: ALD Automotive Integrated Digital Customer Journey Team
  • Country: Netherlands
  • Length of service: From 6 to 12 years

This team sets the standard for goal oriented, cross-functional cooperation by providing unconditional mutual support amongst all team members. Despite organisational and technical challenges they have stayed committed and driven to deliver the project objectives. They delivered a breakthrough result in the digital cooperation with one of our key accounts and have developed an in-app booking module for vehicle glass repair and replacement jobs.

Open and transparent communication, willingness to go the extra mile and to reset priorities, and understanding the challenges faced by individual team members are what is required to successfully complete a project, and this team certainly delivered.