- Job title: Technician
- Country: Portugal
- Length of service: 3 years
Ricardo is responsible for the management of his service centre and in addition supports his colleagues in different branches in Oporto to manage opportunities, agendas, holidays and hours.
Focused and highly committed, he makes himself available to support other service centres in busy periods. Since 2018 he has helped out at 14 different service centres in Portugal to support his colleagues.
His availability, capacity and self-development stand out and are well above average, as demonstrated by excellent results across his KPIs. For the Regional Support Manager of Oporto he is ‘like a right hand’ and someone that everyone can count on.