- Job title: Assistant Branch Manager
- Country: Switzerland
- Length of service: 10.5 years
Nicolas’s determination, courage and desire to make a difference for customers is striking. For over three months, Nicolas kept the Fribourg subsidiary operational by himself, due to the absence of three employees, never counting hours and always at the service of our customers. His willingness to go the extra mile to manage the high workload saw him start work at 7am at the Payerne branch, a subsidiary 20 miles from Fribourg, doing mobile jobs. Then he’d drive back to Fribourg for opening hours, before returning to Payerne after closing time to do more mobile jobs.
Nicolas showed remarkable drive during this challenge, keeping a positive attitude and achieving high customer satisfaction.