- Job title: Customer Care Agent
- Country: Switzerland
- Length of service: 2.5 years
One of the top five agents in the Customer Care Centre, Sybille goes above and beyond to take care of customers, and is always professional and reassuring.
Being fluent in four languages she is a real asset to the team and is often solicited by other departments to help with translations. She also gets involved in training, takes care of document management, and is currently working on the entire e-learning content for Customer Care. Her joy and enthusiasm are contagious.
Co-workers see Sybille as a person with exemplary generosity and strength. A valued and respected team member who is always undertaking new projects and challenges.