Facts, figures and financial update

Find out more about Belron by taking a look at some of our key facts and figures.

In 2020, we are proud to have:
Served 14.9 million customers
in 40 different countries
Achieved an excellent NPS score for customer experience of 84.9
Invested £1.8m in R&D
Recycled over 60% of our glass waste
Raised over £5m for charitable causes

Key facts

Our year by year snapshot shows why we are the world leader for vehicle glass repair, replacement and recalibration.

 
Turnover (EUR)
Repair Jobs
Mobile Jobs
Mobile Fleet (number of vans)
Consumers
Employees (FTE’s)
FY 2012
2727.2m
2.9m
5.7m
8,900
 
24,200
FY 2013
2843.1m
3.0m
5.7m
8,600
 
25,600
FY 2014
2881.1m
2.9m
5.7m
9,400
 
26,500
FY 2015
3161.2m
2.8m
6m
9,800
 
25,600
FY 2016
3305.4m
2.9m
6.4m
10,300
15.4m
26,300
FY 2017
3486.3m
2.9m
6.4m
10,300
16.5m
29,000
FY 2018
3839.7m
3.1m
6.6m
10,700
17.8m
30,000
FY 2019
4,228.1m
3.2m
6.1m
9,900
18.2m
29,000
FY 2020
3,898.90m
2.7m
5.2m
9,200
14.3m
30,000
FY 2012
Turnover (EUR)
2727.2m
Repair Jobs
2.9m
Mobile Jobs
5.7m
Mobile Fleet (number of vans)
8,900
Consumers
 
Employees (FTE’s)
24,200
FY 2013
Turnover (EUR)
2843.1m
Repair Jobs
3.0m
Mobile Jobs
5.7m
Mobile Fleet (number of vans)
8,600
Consumers
 
Employees (FTE’s)
25,600
FY 2014
Turnover (EUR)
2881.1m
Repair Jobs
2.9m
Mobile Jobs
5.7m
Mobile Fleet (number of vans)
9,400
Consumers
 
Employees (FTE’s)
26,500
FY 2015
Turnover (EUR)
3161.2m
Repair Jobs
2.8m
Mobile Jobs
6m
Mobile Fleet (number of vans)
9,800
Consumers
 
Employees (FTE’s)
25,600
FY 2016
Turnover (EUR)
3305.4m
Repair Jobs
2.9m
Mobile Jobs
6.4m
Mobile Fleet (number of vans)
10,300
Consumers
15.4m
Employees (FTE’s)
26,300
FY 2017
Turnover (EUR)
3486.3m
Repair Jobs
2.9m
Mobile Jobs
6.4m
Mobile Fleet (number of vans)
10,300
Consumers
16.5m
Employees (FTE’s)
29,000
FY 2018
Turnover (EUR)
3839.7m
Repair Jobs
3.1m
Mobile Jobs
6.6m
Mobile Fleet (number of vans)
10,700
Consumers
17.8m
Employees (FTE’s)
30,000
FY 2019
Turnover (EUR)
4,228.1m
Repair Jobs
3.2m
Mobile Jobs
6.1m
Mobile Fleet (number of vans)
9,900
Consumers
18.2m
Employees (FTE’s)
29,000
FY 2020
Turnover (EUR)
3,898.90m
Repair Jobs
2.7m
Mobile Jobs
5.2m
Mobile Fleet (number of vans)
9,200
Consumers
14.3m
Employees (FTE’s)
30,000

Financial update

Our financial results are reported each year by D’Ieteren, our majority shareholder.

Take a look at the latest reports.

Belron employee talking to customer

Our purpose and values run through everything we do.

Cleaning product being used on steering wheel

Belron is a global leader in vehicle glass repair, replacement and recalibration.

Got top