Responsible Business

Responsible business foundations

Strong governance and inspiring leadership ensure that we continue to operate as a highly responsible business. We are committed to continuously improving our governance approach, led by a talented group of leaders.

Read our 2025 Responsible Business Report here

Strong governance and inspiring leadership

LEADERSHIP

Our responsible business progress is reviewed at least monthly by the Group Leadership Team (GLTM) and at least five times per year by the Belron Board at their regular review meetings.

Read about our Governance Programme, Personal Leadership Review process, Belron World Conference, and Early Careers Programme in our 2025 Responsible Business report.

RESPONSIBLE GLASS

In 2025, Belron became a founder member of ResponsibleGlass – a sector-specific, multi-stakeholder sustainability standards programme for glass covering environment, social, and governance (ESG) areas.

The aim is to develop and publish the standard, along with its certification process, by the end of 2027.

Belron colleague shaking hands with customer

Values and ethics

ONE TEAM, ONE DREAM, ONE BELRON

We have a shared dream of being the natural choice for our services, and believe that by delivering our purpose of making a memorable difference with care every day – for our shareholders, our people, customers and society – our business will continue to thrive.

CODE OF CONDUCT

Belron’s Code of Conduct outlines expected behaviours for all employees. It promotes our organisational values and ethical standards, guiding daily decisions and clarifying workplace expectations.

BUILDING AN ETHICAL VALUE CHAIN

We uphold high ethical standards and expect the same from our partners. Since 2010 we have adhered to the Ten Principles of Responsible Business under the United Nations Global Compact. Click here to read more about our Supplier Code of Conduct.

Robust reporting and measurement

REPORTING

We continue to develop our reporting to fulfil mandatory requirements for Environmental, Social, and Governance (ESG) reporting, and to meet the needs of our stakeholders, ensuring transparent and robust reporting of all our responsible business activities.

This included contributing to the EU CSRD reporting for the D’Ieteren Group, publication by Belron International of its statement in response to the UK Modern Slavery Act 2015, continued participation in the UN Global Compact Ten Principles of Responsible Business, and our production of our second Climate-related Financial Disclosures (UK CRFD).

Female technician handling windscreen glass

MEASUREMENT

The EcoVadis sustainability rating assessment continues to be used by 14 Belron businesses to measure performance and benchmark themselves with other businesses in the areas of labour practices and human rights, environment, sustainable procurement and business ethics.

Read more in our 2025 Responsible Business report.