Innovation, research and technical excellence
The expertise behind every repair, replacement and recalibration
Technical expertise and innovation
We are committed to ensuring that the service we provide is of the highest safety and quality standard. At the heart of our technical expertise is Belron Technical, our specialist research and development division. The team continuously evaluates emerging vehicle technologies and develops the processes, tools and training that enable our technicians worldwide to perform repairs, replacements and recalibrations safely and correctly. Their work helps ensure that every service we provide meets the highest standards of quality, consistency and safety..
Belron Way of Fitting
Around the world, our highly trained technicians work to the Belron Way of Fitting (BWoF). This is a proprietary 30-step process that ensures that every repair, replacement and recalibration we carry out is done in the same way, using the same patented tools. It helps ensure safety, drives technical quality to the highest standard and means that we continuously improve the service we offer our customers.
New technology
As vehicle technology continues to increase in complexity our research team continuously monitors trends in both glass evolution and safety systems. Together with determining the glass parts fitted to all vehicle models, the team reviews the cameras and sensors present, and identifies the processes and tools needed to repair, replace and recalibrate our customer vehicles.
The team has also worked on revolutionising the way we recalibrate customer vehicles, enabling our customers to have their vehicle safety systems restored to correct functionality, while focusing on increased service convenience.
Research that shapes our expertise
For more than 30 years, Belron has partnered with the University of Wales Trinity Saint David (UWTSD) and the Wales Automotive Glass Research Centre (WAGRC) to advance understanding of vehicle glass damage and repair. Through a unique research facility in Swansea, we study how glass performs in real-world conditions, generating insights that support our repair-first approach, strengthen our technical expertise and help us deliver the best possible service to customers.
Putting the customers at the heart of everything we do.
