Working with our suppliers
We work closely with our suppliers to uphold high standards of environmental, social and ethical performance across our supply chain, supported by our Belron Way of Sourcing, Supplier Code of Conduct and Supplier Sustainability Handbook. These resources provide clear guidance, best practices, and accountability measures to help suppliers operate responsibly, respect human rights, and reduce their environmental impact.
The Belron Way of Sourcing
A core milestone for 2025 was the creation of our first Belron Way of Sourcing Framework. This gives clarity on how sustainability factors are both assessed and integrated in the way we buy goods and services.
Components include:
• defining the sustainability criteria that is to be used when sourcing and selecting suppliers;
• ensuring that critical sustainability-related clauses are built in to supplier contracts;
• defining the level of due diligence that must be performed on suppliers depending on their risk profile;
• setting the minimum standards that suppliers must achieve in order to remain approved;
• embedding sustainability metrics into the way we measure supplier success.
Supplier Sustainability Handbook
Our Supplier Sustainability Handbook is a practical ‘how-to’ guide to help our partners meet our updated Code and understand how we will assess and audit their compliance.
The Handbook sets out the core principles behind each of our focus areas, clearly defines the minimum requirements our suppliers must demonstrate to be aligned to our values, outlines our emissions reduction framework, and shares best practice to help them go further wherever possible. This encourages them to set their own ambitious targets, and helps them develop plans to reduce their own carbon footprints.
Supplier Code of Conduct
With input from our expert partners, internal stakeholders and suppliers, our Supplier Code of Conduct sets out our values and the latest expectations we have of our suppliers.
The Code has three sections. The first, ‘Operating Responsibly’, covers our requirements on sourcing responsibly, due diligence practices, protecting the environment, protecting the health and safety of our suppliers’ employees, and supporting local communities.
The second section, ‘Respecting Human Rights’, covers a range of topics designed to protect the rights and freedoms of both our suppliers’ employees and those involved in their supply chains, setting out our expectations on matters such as pay and working hours, diversity, child labour, and modern slavery.
In the third section, ‘Acting with Integrity’, the Code references our requirements with regards to anti-corruption, protecting data and information, and also covers the steps we expect our suppliers to take to ensure they can continue operating and supplying Belron with the goods and services that we need.
The Code also includes a ‘Speak Up’ mechanism for our suppliers’ employees, business partners, or any other third party to raise concerns with us. These concerns can then be investigated by us where appropriate.