Our Responsible Business Framework

Doing business with real care

Belron has a long tradition of serving society as part of its purpose of ‘making a difference with real care’. Throughout our history we have encouraged our people to give back, supporting people and their wider communities. We were an early adopter of EcoVadis sustainability ratings and have also been a signatory to the United Nations Global Compact for the last ten years. All Belron’s family of businesses extend the life of windscreens and ultimately of vehicles, through our ‘repair first’ approach and through glass replacement and recalibration of Advanced Driver Assistance Systems (ADAS).

We have developed our approach to ‘doing business responsibly’ which is laid out in our Responsible Business Framework, covering all aspects of how we view doing business responsibly. The Framework has two strategic pillars – Sustainable Products & Services and Investing in People and Society. Underpinning the Framework, we have the foundations of strong governance and inspiring leadership, our values and ethics, and robust reporting and measurement.

In October 2023, our near-term (2030) and long-term (2050) net-zero emissions reduction targets were validated by the Science Based Targets initiative (“SBTi”), an organisation focused on helping companies establish science-based targets to reduce greenhouse gas (“GHG”) emissions and transition towards a low-carbon economy. You can read more about this here, or about the work we are doing to achieve these targets in our Responsible Business brochure below.

How we do business responsibly - Download PDF

Doing business responsibly

Every day we are united by a common purpose: ‘making a difference with real care’. We want to become the most trusted and respected company in the eyes of our people, customers, partners and society, and we’ll achieve this by doing the right thing every day and behaving with integrity in everything we do. This renewed commitment to doing business responsibly stems from our values, it reinforces our culture, The Spirit of Belron, and lies at the heart of our mission to become the world’s natural choice in vehicle glass repair, replacement and recalibration.

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Sustainable products and services
Reducing waste and building a circular economy
Building a zero-waste business by integrating the circular economy into our products and services
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Driving down emissions
Taking urgent action on climate change by reducing our carbon emissions to net zero.
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Sustainable procurement
Integrating environmental and social considerations into all our procurement decisions
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Investing in people and society
Promoting diversity equity, inclusion and wellbeing
Fostering an environment that protects our people and values difference in all its forms.
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Giving opportunity

Continuing our commitment to giving back, and build on this by creating more opportunity for young people.

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People safety
Prioritising the safety of our people
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Strong governance & inspiring leadership
Our values & ethics
Robust reporting & measurement
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